VoIP, or voice over the internet protocol, or if you prefer
phone services on the internet, is the perfect small business low cost
all-inclusive phone system.
When you have a good quality internet connection you can
also have a Voip phone system for your small business. This allows you to make voice calls over the internet
instead of going through your local phone company system.
It’s simple to operate, inexpensive and always reliable.
Providing many great advantages for all types of small to medium businesses
such as:
Free Internet Calls
Voip allows you to make unlimited calls anytime directly
through your internet connection with 24/7 access. You no longer need to incur
large toll call bills in your business; in fact, there is no longer any need
for any call charges. You can make a call from any one of your phones, mobile
devices, computers or laptops anywhere in your facility. A whole new avenue of opportunities
will suddenly open up for the astute business person, with the option to have
video conferencing, live chat or multiple calling as required.
No Contracts required
Most of the local Voip operators do not require a service
contract; you are free to cancel at any time without having to pay fees or
penalties. This allows you the freedom to look around until you find a provider
that suits your requirements.
Advanced Features
There is no need for an IT specialist the whole system is
user friendly and can be used on any cell phone, laptop or mobile device you
may already have. This means you never need to invest in expensive hardware. As
soon as you want, you can begin using the systems software that will easily
guide you through the setup steps as it explains how the system works.
You get your own dashboard to configure the features you
require yourself without the need of IT services.
CRM or Customer
Relationship Management Integration
This very useful tool that’s part of the Voip system allows
you to keep track of your current and potential customer interactions. Through
the web portal you can track the actions of your employees, make easy
management departments, follow up on client requests, listen to recordings as
you track spending and ensure customers are receiving the best possible service.
Reasonable Rates
There are no hidden rates, the VoiP service providers
structure the different plans so suit needs of various businesses. You are
never stuck with a plan that’s not working for you or is not cost effective. You
can switch between the plans until you find the one most suited to your
requirements.
When you first join up most companies offer discounted
prices or free trials so you can test before you buy.
There are a lot of good reasons to start using a VoiP phone
system for your small business. You can expect a lower overall phone system
cost with free calls and a net result of more functionality and less hassle. You
don’t need any IT service staff for your phone system and you can use it
anywhere any time.