Today’s hyper-digitalized business world demands that in order for you to remain competitive and in front of the competition; your business is connected with modern IP phone systems around Brisbane.
Some of the positive advantages of an IP
phone system for your business are:
·
Call transfer
IP office phone systems in Brisbane now
have a very simple to operate call transfer feature. Any call you receive can
be instantly transferred or redirected to any other available number, whether a
mobile number, landline, personal or business number anywhere or anytime.
This makes sure all your team members are easily
contactable at any time ensuring your customers always get the best possible
service and can talk to the right person as needed
·
Video Call Conference
Meetings between your partners, customers,
clients, advisers and experts can be achieved at any time by video call
conferencing, even when those involved are scattered in totally different
geographic locations. Having a virtual face to face meeting reduces the chances
of misunderstanding and means important and informed decisions can be made
instantly.
Avoiding costly delays and traveling
expenses this feature offers maximum connectivity and keeps stakeholders and
team members in real-time contact
·
Call Queuing
Having an effective and caller friendly
call queuing system that minimizes callers waiting times is able to play
personalized greetings, offers relevant information and tasteful music to make
any delay or waiting as pleasant as possible is important for business with a
large customer base.
Streamlining and minimizing call queues and
ensuring callers are directed to the right person as quickly as possible with
proactive and flexible support is a vital customer service
·
Interactive Voice Response
Providing the proper support for your
customers with easy to use automated voice menus that allow callers to quickly
redirect themselves to the appropriate person, extension numbers or departments
ensure minimal delay and increased customer satisfaction with your customer
services.
Having interactive IP office phone systems in
Brisbane keeps your company ahead by solving your customer’s problems anytime
·
Call Barging
This very useful feature allows
a third party to enter or overhear calls and conversations on virtual numbers
so companies can monitor company calls to clients.
Invaluable during training and providing support for team members and representatives
The modern IP office phone systems in Brisbane and the rest of the world have
presented new and exciting opportunities in communication so even small
business can compete with other organizations on an equal footing globally and
locally. There are a range of competitively priced calling plans tailored to
suit your individual needs regardless of whether you’re a new startup, medium
sized or large business.
The customized and individual communication
systems give you the facilities you need with plenty of cloud based options and
minimal downtime. By investing in an IP phone system for your business, you’re
increasing your vital profitability parameters and expanding your customer
services without the need for extra manpower or office space.
