Monday, December 7, 2020

How does video conferencing build a strong business relationship

The way many people work patens have changed over the last few years because technology has allowed more freedom with location and communication and now using an advanced video conferencing device it’s becoming much easier. Over the last 12 months with the world wide Covid Pandemic, many people have been forced to reconsider their work options. While people have discovered the benefits of remote and work at home options, there are also drawbacks such as the lack of opportunities to build strong personal relationships because if the enforced isolation. Being able to use a video conferencing device has allowed for a much friendly remote working atmosphere and helped many people to build stronger business relationships.

Why video conferencing is successful

·       Face to face communication is powerful

Face to face meeting allow for a much greater amount of understanding between people because of the nonverbal communication that happens via facial expressions and body language. These signs are lacking or missed in email, text and to a degree in normal phone conversations where both parties rely on tone of voice and inflections to give meaning to the words spoken.

·       Open and Honest

It’s harder to hide emotions and be deceptive while talking face to face, so it’s more likely that a higher degree of trust and a stronger business relationship will develop through using a video conferencing device

·       Boosting morale

Partaking in video conferencing allows all participants to join in and have the feeling they are involved rather than getting a second or third hand memo of meetings or decisions that affect them. Being able to ask direct questions and have the opportunity to respond directly and spontaneously both creates and instills trust and confidence in others involved in the conference which helps to cement the foundation of a good business relationship

·       Increased attention

Because when using a video conferencing device everyone involved can see each other clearly it encourages those involved to pay more attention to the meeting and what’s being said or shown and not to multitask

·       Customer relations

By using a video conferencing device to talk with customers, helps you to get a better idea of what they really require and to cater for their needs. It also gives you a better insight to the real situation and allows you a greater ability to negotiate a better deal. You also have the opportunity to collaborate with others and view documents in real time, this makes sure everyone is privy to all the information required to make quick and informed decisions leading to a more satisfactory meeting and outcome for all concerned

 

Using a video conferencing device in business helps you to develop stronger business relationships, even if you are unable to meet those people in the flesh because of restrictions imposed by time, distance, location or Covid retaliated restrictions.

A high degree of trust can quickly be build up as people have the opportunity to talk face to face.