When looking for a telephone system for small business,
there are a lot of choices. Which system is best for you, depends on the type
of business you have and your operating conditions.
The following options to consider may help you decide which
is best for you.
What are Your Options?
You can choose between an analog landline system, a virtual phone system, VoIP on your premise
system or a VoIP cloud hosted system.
Landlines
These have been around for years and are still very reliable
and provide a high call quality. Most businesses have a landline as this is
still the most common form of telecommunication most of your customers are
using.
Some businesses require a more complex system such as
Private Branch Exchange especially if they have lots of operators. For this
system, you need a large amount of expensive equipment that takes up a lot of
room. It’s expected that business landlines will soon become totally obsolete
because they offer a very limited service compared to the more modern telephone
systems for small businesses that are now available.
They also tend to be rather expensive with toll call charges
and equipment rentals. Landline systems have the advantage of being easy to
use, but they are not really very flexible or suited to the digital age.
Virtual Phone Service
These are really a sophisticated call forwarding service and
are only suitable for use between two callers, they are ideal for freelancers
and entrepreneurs, but although inexpensive are of limited use for business as
they are limited with no room for expansion.
Cellular, Mobile
Systems
These systems are more suited to home use and being part of
a VoIP System than to be used as a sole telephone system for small businesses.
VoIP On-Premise
Solutions
It does not rely on wire lines, but uses data packages
transmitted via the internet. Its limitations come in where it still, just like
the Private Branch Exchange systems used for landlines you need to have a lot
of equipment in order to operate it, equipment that you have to maintain and
service yourself.
As this system uses VoIP technology, it’s reliable, flexible
and much more suitable for modern companies that landline or cellular mobile phone
systems.
Cloud VoIP Services
It appears that this will be the telephone systems for small
business technology of the future as it is totally scalable and suitable for
any size business for a one-man band to large business and multi-corporations.
Because all the services are delivered through the cloud
there is no additional hardware or software that you need to purchase maintain
or trouble shoot. The whole system is serviced and maintained by your service
provider. Everything is included in the one monthly fee.
These types of telephone systems for small business do not
require a large investment or expertise to operate and can be set very quickly.
When considering which telephone systems for small businesses
you should choose some of the main things are affordability, usability and
scalability. The modern VoIP telephone systems are very adaptable to suit most
personal as well as business applications. With landline expected to soon
become obsolete, most businesses will be relying on the internet for all their
communication needs.
