Sunday, January 12, 2020

How to set VOIP for your Business?


When you want to set up a voip phone system for your small business, there are only two things that you really need, a computer and a basic internet connection. If you have a webcam you don’t even need a phone, you can use a virtual phone on your computer through a mobile app and webphone.
If you prefer, you can add optional hardware such as a desk phone or mobile to voip phone system for small business and this can be done anywhere, anytime you don’t need to be in your office.
If the voip phone system you want is straight forward you can be operational in just a few minutes. Some businesses require a more complex system with advanced features, so may take a little longer, but it’s very easy and intuitive with no IT expertise required.

How to set up your VoIP System?

1    .  Either choose a new phone number or if you like you can port your existing number

You can browse the available numbers and select one you like from local, toll free or international numbers from 60 plus countries once you click to register it the number instantly becomes ready to use.
If you elect to use your existing phone number which many people do, as it well known to their customers and avoids the need to change advertising and signage, this is called porting.
To port a number means you need to transfer your existing numbers to your new provider and this can take up to a week. For this there is no down time as a call routing system is set in place first so you do not miss any calls or business.
Some businesses have a series of phone numbers and these usually can all be transferred together in one batch.
2    .   Add any other users you wish to your phone system
You can add all your employees so they can log into the system to manage their calls, messages and voice mail as well as connect directly to all the other phones on your system. They can then make or take calls from anywhere.
If you like you can give different users different permission levels. For example, those in accounting can gain access to your billing dashboard, sales reps to stock control and service managers to incoming call recordings.
For security you can require a two-factor authentication system.


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