The advantages of an IP phone system for your business

Today’s hyper-digitalized business world demands that in order for you to remain competitive and in front of the competition; your business is connected with modern IP phone systems around Brisbane.

Some of the positive advantages of an IP phone system for your business are:

·       Call transfer

IP office phone systems in Brisbane now have a very simple to operate call transfer feature. Any call you receive can be instantly transferred or redirected to any other available number, whether a mobile number, landline, personal or business number anywhere or anytime.

This makes sure all your team members are easily contactable at any time ensuring your customers always get the best possible service and can talk to the right person as needed

·       Video Call Conference

Meetings between your partners, customers, clients, advisers and experts can be achieved at any time by video call conferencing, even when those involved are scattered in totally different geographic locations. Having a virtual face to face meeting reduces the chances of misunderstanding and means important and informed decisions can be made instantly.

Avoiding costly delays and traveling expenses this feature offers maximum connectivity and keeps stakeholders and team members in real-time contact

·       Call Queuing

Having an effective and caller friendly call queuing system that minimizes callers waiting times is able to play personalized greetings, offers relevant information and tasteful music to make any delay or waiting as pleasant as possible is important for business with a large customer base.

Streamlining and minimizing call queues and ensuring callers are directed to the right person as quickly as possible with proactive and flexible support is a vital customer service

·       Interactive Voice Response

Providing the proper support for your customers with easy to use automated voice menus that allow callers to quickly redirect themselves to the appropriate person, extension numbers or departments ensure minimal delay and increased customer satisfaction with your customer services.

Having interactive IP office phone systems in Brisbane keeps your company ahead by solving your customer’s problems anytime

·       Call Barging

This very useful feature allows a third party to enter or overhear calls and conversations on virtual numbers so companies can monitor company calls to clients.

Invaluable during training and providing support for team members and representatives

The modern IP office phone systems in Brisbane and the rest of the world have presented new and exciting opportunities in communication so even small business can compete with other organizations on an equal footing globally and locally. There are a range of competitively priced calling plans tailored to suit your individual needs regardless of whether you’re a new startup, medium sized or large business.

The customized and individual communication systems give you the facilities you need with plenty of cloud based options and minimal downtime. By investing in an IP phone system for your business, you’re increasing your vital profitability parameters and expanding your customer services without the need for extra manpower or office space.